see FAQ for free shipping codes & please DM us on Instagram to order if you're from SG :-)

FAQ

LOCAL ORDERS (SINGAPORE)

Please send us a DM on Instagram (@springfig) to place your order and pay via Paynow! 

When sending us a DM, either screenshot your cart from this website or simply list out the items and quantities you would like, thank you! 

 

SHIPPING INFO 

Codes for FREE SHIPPING (no tracking):  

"FREESHIPSG" for Singapore order above SGD$20

"FREESHIPINTL" for international orders above SGD$25

We offer normal mail (no tracking) and standard mail (with tracking). If you do not opt for tracking, your order may be lost during shipping. International customers are strongly advised to opt for tracked mail. 

Please understand that we cannot be held responsible for packages that are damaged, lost or delivered to the wrong addresses, and do not offer refunds or exchanges

However, in the event that your package doesn't arrive within 3 months, please drop us a DM and we will try to work something out with you!

when will my order arrive? 

All orders will be shipped via airmail from Singapore. Estimated delivery times: 

Singapore: 2-5 working days 

International: 2-5 weeks, depending on your region 

* due to Covid-19, please understand that there may be shipping delays 

 

PRODUCT INFO 

All full size sticker sheets are 17.8x7.5cm and the number of stickers per sheet differs based on the designs. Please refer to images attached to individual listings. 

All sticker sheets are printed on Weatherproof Matte label papers from Online Labels. 

All of our designs are hand drawn on the Procreate App! 

 

GENERAL STORE INFO 

Please do understand that we are a small business that is run out of our home. As such, there may be small discrepancies here and there. We hope that you'll understand and we thank you for your support! 

However, if you're dissatisfied with your product, please feel free to reach out to us via the contact form or IG DM and we'll see what we can do :-)